about us

Company Info

Ctalk specialise in a broad mix of Inbound & Outbound Contact Centre services and provides solutions encompassing the following technologies; IVR, Speech Recognition, Automated Email Delivery, Web Chat, Outbound Diallers, Call Recording, Database Integration, Unified Communications & Microsoft Lync & Microsoft Teams Integration, Agent & Supervisor tools, Remote/Home Worker tools and a comprehensive Reporting Suite.

Ctalk is a Microsoft Gold partner with approved Windows 7, 8 and 10 products running on Windows Server 2008 R2, 2012 R2 and 2019 platforms. The system is vendor agnostic and works seamlessly with MS Lync, MS Teams, Cisco Call Manager and all other PBX’s, bringing together the back office and the contact centre simultaneously.

Ctalk carry out Consultancy, Sales, Design, Deployment, Training and Support – all in-house.