non vertical-specific


Users can set up a roster for their out-of-hours calls. Ice then routes inbound calls to the number set up on the roster for the time the call is received. The roster can have additional numbers set up in case the primary number is busy or doesn’t answer. Ice will ensure every call is answered.

SayMyName Receptionist

Speech-controlled automated receptionist gets callers where they need to go with one spoken command. Let the SMN Receptionist direct calls, answer FAQs, such as office and website address, directions, and hours of operation.